Return Policy

If you need to make a return, please send back any unused items within30 days of purchase. Your refund will be issued to your original form of payment. We’ll keep you informed with status emails the whole way.

*It may take up to 7 additional days for the funds to show after the initial charge is posted in your account.

RECEIVED THE WRONG ITEM(S)

Occasionally something doesn’t match what you ordered. You can use our returns portal to send it back and receive a refund. If you want to replace that item, you would need to place another order.

Or:Contact our customer service teamand we’ll make it right.

EXCHANGES

We do not offer exchanges at this time. If you wish to exchange an item, you must go through our return process and place a new order. Original shipping fees are not refundable unless your item(s) were damaged, defective, or not what you ordered. Refunds for used products will only be issued if defective.

How do I make a return?

If you are not completely satisfied with your purchase, it's easy to make a return and get a refund. No authorization is required.

How do I track my order?

If you were signed into your account when you placed your order, you can track it. Simply visit My Orders in My Account to check the status of your shipment(s). After placing your order, you receive an email confirming the shipper's tracking number(s) for your shipment(s). We typically send this confirmation email within 2-3 days after you place your order. If you never received a confirmation email or deleted it, please contact us so we can provide you with the tracking information.

Can I cancel or change my order?

If you were signed into your account when you placed your order, you can cancel your order within 30 minutes of placing it. If you want to change your order within the 30 minute time frame, cancel the original order and place a new one with the changes you would like to make.

To cancel your order, simply sign into your account, click on My Account and then My Orders. Select your order and click to cancel.

Why is the tax on my order estimated?

The amount of tax displayed during the checkout process is an estimate and may change between the time you place an order and the time that it ships. The actual amount of tax will be calculated based on local taxes at the time of shipment.